:root{--ever:#1e3d28;--ever-2:#285238;--linen:#f5f2ed;--white:#fff;--gold:#c9a94d;--text:#1d2922;--muted:#667169;--line:#dfe4e0;--soft:#f8f9f7;--good:#2d7654;--good-bg:#eaf5ee;--warn:#9a6514;--warn-bg:#fff5e4;--bad:#ad4139;--bad-bg:#fff0ee;--info:#2e5a7a;--info-bg:#edf4f8;--pc:#2e5a7a;--health:#1a8a6b;--financial:#9a6514;--tax:#6b6460;--estate:#7a4010;--shadow:0 4px 18px #1e3d280e}*{box-sizing:border-box}html,body{background:var(--linen);min-height:100%;color:var(--text);font-family:var(--font-inter),Inter,Arial,sans-serif;margin:0;font-size:13px;font-weight:400}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}b,strong,h1,h2,h3,h4,h5,h6{font-weight:500}.app{min-height:100vh}.sidebar{z-index:40;background:var(--ever);color:#fff;flex-direction:column;width:238px;display:flex;position:fixed;inset:0 auto 0 0;overflow:auto}.brand{border-bottom:1px solid #ffffff17;align-items:center;gap:10px;min-height:66px;padding:0 16px;display:flex}.brand-mark{color:#e4cf89;border:1px solid #d8bd63;border-radius:8px;place-items:center;width:34px;height:34px;font-size:12px;font-weight:500;display:grid}.brand>div{flex-direction:column;gap:2px;display:flex}.brand b{font-size:13px}.brand small{color:#aac0b2;font-size:10px}.brand>button{color:#fff;background:0 0;border:0;margin-left:auto;font-size:22px;display:none}.identity{background:#ffffff0d;border:1px solid #ffffff12;border-radius:9px;align-items:center;gap:8px;margin:12px 10px 3px;padding:10px;display:flex}.identity>div{flex-direction:column;flex:1;gap:2px;display:flex}.identity b{font-size:11px}.identity small{color:#a9bdb1;font-size:10px}.identity>span{color:#e4d69f;text-transform:uppercase;letter-spacing:.05em;background:#ffffff12;border-radius:10px;padding:4px 6px;font-size:9px}nav{flex:1;padding:4px 9px 14px}nav section{margin-top:12px}nav h6{color:#83a091;text-transform:uppercase;letter-spacing:.09em;margin:0 8px 5px;font-size:10px}nav button{color:#cad8d0;text-align:left;background:0 0;border:0;border-radius:7px;align-items:center;gap:9px;width:100%;height:34px;padding:0 9px;font-size:12px;display:flex}nav button:hover{color:#fff;background:#ffffff0b}nav button.active{color:var(--ever);background:#fff;box-shadow:0 3px 12px #10271a36}nav button i{text-align:center;width:16px;font-style:normal}nav button span{flex:1}nav button em{color:#cbd8d1;background:#ffffff14;border-radius:9px;place-items:center;min-width:19px;height:18px;padding:0 5px;font-size:9px;font-style:normal;display:grid}nav button.active em{color:var(--ever);background:#eaf3ed}.role-boundary{border-top:1px solid #ffffff18;margin:0 10px 12px;padding:11px 8px}.role-boundary b{color:#dfcc86;text-transform:uppercase;letter-spacing:.06em;font-size:10px}.role-boundary p{color:#9eb4a7;margin:5px 0 0;font-size:10px;line-height:1.45}.avatar{width:32px;height:32px;color:var(--ever);background:#e4eee8;border-radius:8px;flex:none;place-items:center;font-size:10px;font-weight:500;display:grid}.avatar.large{width:44px;height:44px;font-size:12px}main{min-height:100vh;margin-left:238px}.topbar{z-index:30;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);background:#ffffffec;align-items:center;gap:14px;height:60px;padding:0 22px;display:flex;position:sticky;top:0}.mobile{background:0 0;border:0;font-size:18px;display:none}.top-title{align-items:center;gap:5px;min-width:180px;font-size:11px;display:flex}.top-title span{color:var(--muted)}.search{border:1px solid var(--line);max-width:420px;height:34px;color:var(--muted);background:#f8f9f8;border-radius:8px;flex:1;align-items:center;margin-left:auto;padding:0 8px;display:flex}.search input{background:0 0;border:0;outline:0;flex:1;min-width:0;padding:0 8px;font-size:11px}.search kbd{border:1px solid var(--line);background:#fff;border-radius:4px;padding:2px 5px;font-size:9px}.notification{border:1px solid var(--line);background:#fff;border-radius:8px;width:34px;height:34px;position:relative}.notification em{color:#fff;background:#a5433d;border-radius:50%;place-items:center;width:16px;height:16px;font-size:9px;font-style:normal;display:grid;position:absolute;top:-5px;right:-5px}.profile{background:0 0;border:0;align-items:center;gap:5px;display:flex}.profile .avatar{width:30px;height:30px}.content{max-width:1560px;margin:auto;padding:22px 24px 50px}.page-head{justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:16px;display:flex}.page-label{align-items:center;gap:8px;display:flex}.page-label span{color:var(--green);text-transform:uppercase;letter-spacing:.09em;font-size:10px;font-weight:500}.page-label em{color:#8b948e;border:1px solid var(--line);border-radius:9px;padding:3px 6px;font-size:10px;font-style:normal}.page-head h1,.detail-header h1{color:var(--ever);margin:4px 0;font-size:18px;font-weight:500;line-height:1.3}.page-head p,.detail-header p{color:var(--muted);margin:0;font-size:12px}.button{height:34px;color:var(--ever);background:#fff;border:1px solid #cfd7d2;border-radius:7px;padding:0 11px;font-size:11px;font-weight:500}.button:hover{background:#f6f8f6}.button.primary{background:var(--ever);border-color:var(--ever);color:#fff}.button.danger{background:var(--bad);border-color:var(--bad);color:#fff}.button.quiet{background:0 0;border-color:#0000}.button:disabled{opacity:.45;cursor:not-allowed}.card{border:1px solid var(--line);box-shadow:var(--shadow);background:#fff;border-radius:10px;overflow:hidden}.section-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;min-height:58px;padding:13px 15px;display:flex}.section-head h2{color:var(--ever);margin:0;font-size:14px}.section-head p{color:var(--muted);margin:3px 0 0;font-size:11px}.section-head>div{flex-direction:column;display:flex}.section-head>button,.section-head>div+button{color:var(--ever);background:0 0;border:0;font-size:11px;font-weight:500}.badge{color:#5d6861;text-transform:uppercase;letter-spacing:.035em;white-space:nowrap;background:#f0f2f1;border-radius:11px;justify-content:center;align-items:center;min-height:22px;padding:0 7px;font-size:10px;font-weight:500;display:inline-flex}.badge.good{background:var(--good-bg);color:var(--good)}.badge.warn{background:var(--warn-bg);color:var(--warn)}.badge.bad{background:var(--bad-bg);color:var(--bad)}.badge.info{background:var(--info-bg);color:var(--info)}.category{color:var(--muted);align-items:center;gap:5px;font-size:10px;display:inline-flex}.category i{background:#84918a;border-radius:50%;width:6px;height:6px}.category.pc i{background:var(--pc)}.category.health i{background:var(--health)}.category.financial i{background:var(--financial)}.category.tax i{background:var(--tax)}.category.estate i{background:var(--estate)}.kpis{grid-template-columns:repeat(6,1fr);gap:10px;margin-bottom:12px;display:grid}.kpi{text-align:left;border:1px solid var(--line);min-height:104px;box-shadow:var(--shadow);background:#fff;border-radius:9px;flex-direction:column;gap:3px;padding:13px;display:flex;position:relative;overflow:hidden}.kpi:before{content:"";background:#a7b3ac;width:3px;position:absolute;top:0;bottom:0;left:0}.kpi.good:before{background:var(--good)}.kpi.warn:before{background:var(--warn)}.kpi.bad:before{background:var(--bad)}.kpi.info:before{background:var(--info)}.kpi>span{color:var(--muted);font-size:11px}.kpi strong{color:var(--ever);font-size:22px;line-height:1.15}.kpi small{color:var(--muted);font-size:10px}.kpi em{color:var(--ever);margin-top:auto;font-size:10px;font-style:normal;font-weight:500}.dashboard-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.attention>button,.team-ops>button{border:0;border-bottom:1px solid var(--line);text-align:left;background:#fff;align-items:center;gap:10px;width:100%;min-height:58px;padding:9px 14px;display:flex}.attention>button:last-child,.team-ops>button:last-child{border-bottom:0}.attention-index{background:#f0f2f1;border-radius:7px;place-items:center;width:26px;height:26px;font-size:11px;display:grid}.attention p,.team-ops p,.compact-list p{flex-direction:column;flex:1;gap:2px;margin:0;display:flex}.attention b,.team-ops b,.compact-list b{font-size:12px}.attention small,.team-ops small,.compact-list small{color:var(--muted);font-size:10px}.attention em{color:var(--ever);font-size:10px;font-style:normal}.team-ops>button>p{min-width:180px}.team-ops .load-cell{margin-top:3px}.status-grid{grid-template-columns:repeat(4,1fr);gap:7px;padding:12px;display:grid}.status-grid button{border:1px solid var(--line);text-align:left;background:#fafbfa;border-radius:7px;flex-direction:column;justify-content:space-between;min-height:54px;padding:9px;display:flex}.status-grid span{color:var(--muted);font-size:10px}.status-grid b{color:var(--ever);font-size:16px}.profile-complete{background:#f5f8f6;border-radius:7px;grid-template-columns:1fr auto;gap:5px 10px;margin:0 12px 13px;padding:11px;display:grid}.profile-complete p{flex-direction:column;gap:2px;margin:0;display:flex}.profile-complete b{font-size:11px}.profile-complete small{color:var(--muted);font-size:10px}.profile-complete strong{font-size:14px}.profile-complete>span{background:#e3e8e5;border-radius:4px;grid-column:1/-1;height:5px;overflow:hidden}.profile-complete>span i{background:var(--good);height:100%;display:block}.goal-ops{grid-template-columns:repeat(5,1fr);gap:6px;padding:12px;display:grid}.goal-ops button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:7px;flex-direction:column;gap:4px;min-height:58px;padding:9px;display:flex;position:relative}.goal-ops span{color:var(--muted);font-size:10px}.goal-ops b{font-size:16px}.goal-ops i{background:#9ca8a1;height:3px;position:absolute;bottom:0;left:0;right:0}.goal-ops i.good{background:var(--good)}.goal-ops i.warn{background:var(--warn)}.goal-ops i.bad{background:var(--bad)}.activity{border-top:1px solid var(--line);padding:10px 14px}.activity h3{margin:0 0 5px;font-size:13px}.activity button{text-align:left;background:#fff;border:0;gap:7px;width:100%;padding:5px 0;display:flex}.activity button>span{color:var(--good)}.activity p{flex:1;justify-content:space-between;margin:0;display:flex}.activity b{font-size:11px}.activity small{color:var(--muted);font-size:10px}.filter-bar{border:1px solid var(--line);background:#fff;border-radius:9px;justify-content:space-between;align-items:center;gap:10px;min-height:48px;margin-bottom:10px;padding:7px 9px;display:flex}.filter-bar>div{gap:5px;display:flex;overflow:auto}.filter-bar button{border:1px solid var(--line);white-space:nowrap;background:#fff;border-radius:6px;height:30px;padding:0 9px;font-size:10px}.filter-bar button.active{background:var(--ever);border-color:var(--ever);color:#fff}.filter-bar button span{color:#8c978f;margin-left:5px}.table-card>.filter-bar{border:0;border-bottom:1px solid var(--line);border-radius:0;margin:0}.table{overflow:auto}.thead,.trow{align-items:center;gap:10px;min-width:1120px;display:grid}.thead{z-index:2;min-height:38px;color:var(--muted);text-transform:uppercase;letter-spacing:.035em;background:#f5f7f5;padding:8px 13px;font-size:10px;position:sticky;top:0}.trow{border:0;border-top:1px solid var(--line);text-align:left;background:#fff;width:100%;min-height:62px;padding:10px 13px;font-size:11px}.trow:hover{background:#f8faf8}.trow>span,.trow>button{min-width:0}.trow span{font-size:11px}.trow b,.trow small{display:block}.trow b{font-size:11px}.trow small{color:var(--muted);margin-top:2px;font-size:10px}.person-cell{align-items:center;gap:8px;display:flex}.navigator-table .thead,.navigator-table .trow{grid-template-columns:1.2fr 1.15fr .65fr .6fr .55fr .5fr .65fr 1fr .8fr}.household-table .thead,.household-table .trow{grid-template-columns:1.15fr 1fr .9fr 1.15fr .8fr .55fr .7fr .55fr .9fr}.assignment-table .thead,.assignment-table .trow{grid-template-columns:1.15fr 1fr .75fr .75fr 1fr .55fr .65fr .55fr}.queue-table .thead,.queue-table .trow{grid-template-columns:30px .6fr 1.05fr 1.4fr .75fr 1fr .75fr .85fr .5fr}.onboarding-table .thead,.onboarding-table .trow{grid-template-columns:1.1fr .85fr 1.05fr 1.1fr 1.05fr 1fr .7fr .85fr}.escalation-table .thead,.escalation-table .trow{grid-template-columns:.6fr 1.05fr 1.4fr .85fr .75fr .65fr .9fr 1.2fr}.permission-table .thead,.permission-table .trow{grid-template-columns:1fr 1fr .9fr 1.15fr 1.35fr .8fr .85fr}.trow>button{text-align:left;background:0 0;border:0;padding:0}.row-action{font-weight:500;color:var(--ever)!important;font-size:10px!important}.risk-text{color:var(--bad)!important}.load-cell{align-items:center;gap:7px;display:flex}.load-cell>span{background:#e7ebe8;border-radius:4px;flex:1;min-width:50px;height:5px;overflow:hidden}.load-cell i{background:var(--good);height:100%;display:block}.load-cell b{min-width:30px;font-size:10px}.load-cell b.risk{color:var(--bad)}.empty{min-width:500px;min-height:230px;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;padding:35px;display:flex}.empty>span{background:#f0f3f1;border-radius:50%;place-items:center;width:34px;height:34px;display:grid}.empty h3{color:var(--text);margin:9px 0 3px;font-size:13px}.empty p{margin:0;font-size:11px}.workload-grid{grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:12px;display:grid}.workload-card header{border-bottom:1px solid var(--line);align-items:center;gap:9px;padding:13px;display:flex}.workload-card header p{flex-direction:column;flex:1;gap:2px;margin:0;display:flex}.workload-card header b{font-size:12px}.workload-card header small{color:var(--muted);font-size:10px}.workload-card>.load-cell{padding:11px 13px}.workload-card>div button{border:0;border-right:1px solid var(--line);border-bottom:1px solid var(--line);text-align:left;background:#fff;flex-direction:column;gap:4px;min-height:56px;padding:8px;display:flex}.workload-card>div span{color:var(--muted);font-size:9px}.workload-card>div b{font-size:14px}.workload-card footer{justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;display:flex}.workload-card footer span{color:var(--muted);font-size:10px}.workload-card footer button{color:var(--ever);background:0 0;border:0;font-size:10px;font-weight:500}.comparison>button{border:0;border-top:1px solid var(--line);text-align:left;background:#fff;grid-template-columns:140px 1fr 42px 180px;align-items:center;gap:10px;width:100%;min-height:45px;padding:8px 14px;display:grid}.comparison>button>span{font-size:11px}.comparison>button>i{background:#e7ebe8;border-radius:5px;height:7px;overflow:hidden}.comparison>button>i em{background:var(--good);height:100%;display:block}.comparison small{color:var(--muted);font-size:10px}.assignment-summary,.escalation-summary{grid-template-columns:repeat(4,1fr);gap:9px;margin-bottom:10px;display:grid}.escalation-summary{grid-template-columns:repeat(5,1fr)}.assignment-summary button,.escalation-summary button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:8px;min-height:58px;padding:10px;position:relative}.assignment-summary span,.escalation-summary span{color:var(--muted);font-size:10px}.assignment-summary b,.escalation-summary b{color:var(--ever);margin-top:4px;font-size:17px;display:block}.assignment-summary i{width:3px;position:absolute;top:0;bottom:0;left:0}.assignment-summary i.good{background:var(--good)}.assignment-summary i.warn{background:var(--warn)}.assignment-summary i.bad{background:var(--bad)}.queue-toolbar{align-items:center;gap:10px;margin-bottom:9px;display:flex}.queue-tabs{background:#e9ecea;border-radius:7px;padding:3px;display:flex}.queue-tabs button{background:0 0;border:0;border-radius:5px;height:29px;padding:0 10px;font-size:10px}.queue-tabs button.active{color:var(--ever);background:#fff;box-shadow:0 2px 6px #1e3d2812}.queue-toolbar select{border:1px solid var(--line);background:#fff;border-radius:7px;height:35px;padding:0 9px;font-size:10px}.queue-count{color:var(--muted);margin-left:auto;font-size:10px}.bulk-bar{background:var(--ever);color:#fff;border-radius:8px;align-items:center;gap:7px;min-height:44px;margin-bottom:9px;padding:7px 10px;display:flex}.bulk-bar span{flex:1;font-size:11px}.bulk-bar button{color:#fff;background:#ffffff10;border:1px solid #ffffff36;border-radius:6px;height:28px;padding:0 9px;font-size:10px}.pipeline{grid-template-columns:repeat(8,1fr);gap:6px;margin-bottom:10px;display:grid}.pipeline button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:8px;flex-direction:column;justify-content:space-between;min-height:64px;padding:9px;display:flex}.pipeline span{color:var(--muted);font-size:9px}.pipeline b{color:var(--ever);font-size:16px}.report-grid{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.report-card{border:1px solid var(--line);text-align:left;min-height:145px;box-shadow:var(--shadow);background:#fff;border-radius:9px;grid-template-rows:1fr auto;grid-template-columns:30px 1fr auto;gap:8px;padding:14px;display:grid}.report-card>span{width:28px;height:28px;color:var(--ever);background:#edf3ef;border-radius:7px;place-items:center;font-size:10px;display:grid}.report-card h3{margin:1px 0 4px;font-size:13px}.report-card p{color:var(--muted);margin:0;font-size:11px}.report-card small{color:#8b948e;margin-top:10px;font-size:9px;display:block}.report-card strong{color:var(--ever);font-size:12px}.report-card em{color:var(--ever);grid-column:2/-1;font-size:10px;font-style:normal;font-weight:500}.permission-principle,.boundary-callout{background:#eff5f1;border:1px solid #d8e5dc;border-radius:8px;align-items:flex-start;gap:9px;margin-bottom:10px;padding:11px 13px;display:flex}.permission-principle>span,.boundary-callout>span{background:var(--ever);color:#fff;border-radius:50%;place-items:center;width:23px;height:23px;font-size:10px;display:grid}.permission-principle p,.boundary-callout p{flex-direction:column;gap:3px;margin:0;display:flex}.permission-principle b,.boundary-callout b{font-size:11px}.permission-principle small,.boundary-callout small{color:var(--muted);font-size:10px;line-height:1.45}.settings-grid{grid-template-columns:1fr 1fr;gap:10px;display:grid}.setting-row{border-top:1px solid var(--line);align-items:center;gap:10px;min-height:58px;padding:10px 14px;display:flex}.setting-row p{flex-direction:column;flex:1;gap:3px;margin:0;display:flex}.setting-row b{font-size:11px}.setting-row small{color:var(--muted);font-size:10px}.setting-row>button:not(.switch){color:var(--ever);background:0 0;border:0;font-size:10px}.switch{background:#cbd3ce;border:0;border-radius:12px;width:38px;height:22px;padding:2px}.switch span{background:#fff;border-radius:50%;width:18px;height:18px;transition:all .18s;display:block}.switch.on{background:var(--good)}.switch.on span{transform:translate(16px)}.state-card{grid-column:1/-1}.state-card>div{grid-template-columns:repeat(5,1fr);gap:7px;padding:12px;display:grid}.state-card button{border:1px solid var(--line);text-align:left;background:#fafbfa;border-radius:7px;min-height:66px;padding:9px}.state-card b,.state-card span{display:block}.state-card b{text-transform:uppercase;letter-spacing:.04em;font-size:10px}.state-card span{color:var(--muted);margin-top:5px;font-size:10px}.detail-header{border:1px solid var(--line);background:#fff;border-radius:9px;grid-template-columns:auto 1fr auto auto;align-items:center;gap:13px;min-height:78px;margin-bottom:12px;padding:13px 15px;display:grid}.detail-header>button{color:var(--ever);background:0 0;border:0;font-size:11px}.detail-header>div:nth-child(2)>span{color:var(--green);text-transform:uppercase;letter-spacing:.06em;font-size:10px}.detail-header-actions{gap:6px;display:flex}.detail-kpis{grid-template-columns:repeat(6,1fr);gap:8px;margin-bottom:10px;display:grid}.detail-kpis button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:8px;min-height:70px;padding:10px}.detail-kpis span{color:var(--muted);font-size:10px;display:block}.detail-kpis b{color:var(--ever);margin-top:6px;font-size:18px;display:block}.detail-grid,.operational-detail{grid-template-columns:1fr 1fr;gap:10px;display:grid}.detail-grid .wide,.operational-detail .wide{grid-column:1/-1}.compact-list>button{border:0;border-top:1px solid var(--line);text-align:left;background:#fff;align-items:center;gap:9px;width:100%;min-height:52px;padding:8px 13px;display:flex}.compact-list>button:first-child{border-top:0}.compact-list>button>span:not(.avatar,.badge){color:var(--ever);font-size:10px}.workload-detail{padding:18px}.workload-detail p{color:var(--muted);margin:9px 0 0;font-size:11px}.household-summary{grid-template-columns:repeat(6,1fr);gap:7px;margin-bottom:10px;display:grid}.household-summary>div{border:1px solid var(--line);background:#fff;border-radius:8px;flex-direction:column;gap:5px;min-height:62px;padding:10px;display:flex}.household-summary span{color:var(--muted);text-transform:uppercase;letter-spacing:.035em;font-size:9px}.household-summary b{font-size:11px}.tabs{border:1px solid var(--line);background:#fff;border-radius:8px;margin-bottom:10px;padding:0 8px;display:flex;overflow:auto}.tabs button{white-space:nowrap;height:42px;color:var(--muted);background:#fff;border:0;border-bottom:2px solid #0000;padding:0 10px;font-size:10px}.tabs button.active{border-bottom-color:var(--ever);color:var(--ever);font-weight:500}.household-detail dl{margin:0;padding:3px 14px}.household-detail dl div{border-bottom:1px solid var(--line);justify-content:space-between;gap:15px;padding:10px 0;font-size:11px;display:flex}.household-detail dd{text-align:right;margin:0}.operational-cards{grid-template-columns:1fr 1fr;gap:7px;padding:12px;display:grid}.operational-cards button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:7px;flex-direction:column;gap:4px;min-height:65px;padding:9px;display:flex}.operational-cards span{color:var(--muted);font-size:10px}.operational-cards b{font-size:12px}.operational-cards em{color:var(--ever);margin-top:auto;font-size:9px;font-style:normal}.tab-panel{min-height:390px}.tab-list button{border:0;border-top:1px solid var(--line);text-align:left;background:#fff;align-items:center;gap:10px;width:100%;min-height:62px;padding:10px 14px;display:flex}.tab-list button>span{background:#f0f3f1;border-radius:7px;place-items:center;width:25px;height:25px;font-size:10px;display:grid}.tab-list p{flex-direction:column;flex:1;gap:3px;margin:0;display:flex}.tab-list p b{font-size:11px}.tab-list p small{color:var(--muted);font-size:10px}.tab-list em{color:var(--ever);font-size:10px;font-style:normal}.timeline{padding:4px 14px}.timeline button{border:0;border-bottom:1px solid var(--line);text-align:left;background:#fff;align-items:center;gap:9px;width:100%;min-height:49px;padding:7px 0;display:flex}.timeline button>span{background:var(--good-bg);width:22px;height:22px;color:var(--good);border-radius:50%;place-items:center;font-size:9px;display:grid}.timeline p{flex-direction:column;flex:1;gap:2px;margin:0;display:flex}.timeline b{font-size:11px}.timeline small{color:var(--muted);font-size:10px}.timeline em{color:var(--ever);font-size:10px;font-style:normal}.queue-detail-layout{grid-template-columns:1.15fr .85fr;gap:10px;display:grid}.detail-facts{grid-template-columns:1fr 1fr;padding:8px 14px;display:grid}.detail-facts>div{border-bottom:1px solid var(--line);padding:10px 0}.detail-facts>div:nth-child(odd){padding-right:14px}.detail-facts dt{color:var(--muted);font-size:10px}.detail-facts dd{margin:4px 0 0;font-size:11px}.queue-detail-layout article>footer{border-top:1px solid var(--line);justify-content:flex-end;gap:6px;padding:12px 14px;display:flex}.next-action{background:#f3f6f4;border-radius:7px;margin:12px 14px;padding:11px}.next-action span{color:var(--green);text-transform:uppercase;font-size:9px}.next-action b{margin-top:4px;font-size:11px;display:block}.next-action p{color:var(--muted);margin:4px 0 0;font-size:10px}.report-detail{max-width:900px}.trend{border-bottom:1px solid var(--line);align-items:flex-end;gap:12px;height:210px;padding:20px 20px 8px;display:flex}.trend button{background:0 0;border:0;flex-direction:column;flex:1;justify-content:flex-end;align-items:center;gap:4px;height:100%;display:flex}.trend i{background:#dce9e1;border-radius:5px 5px 0 0;width:55%}.trend span,.trend b{font-size:9px}.modal-wrap{z-index:100;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#0e2419a8;place-items:center;padding:16px;display:grid;position:fixed;inset:0}.modal{background:#fff;border-radius:11px;width:min(580px,100%);max-height:92vh;overflow:auto;box-shadow:0 24px 70px #0c201566}.modal>header{border-bottom:1px solid var(--line);gap:10px;padding:16px 18px;display:flex}.modal>header>div{flex:1}.modal>header span{color:var(--green);text-transform:uppercase;letter-spacing:.06em;font-size:10px}.modal>header h2{color:var(--ever);margin:4px 0;font-size:14px}.modal>header p{color:var(--muted);margin:0;font-size:11px}.modal>header>button{background:0 0;border:0;font-size:20px}.modal>label,.workflow-panel label{color:var(--muted);margin:12px 18px;font-size:10px;font-weight:500;display:block}.modal select,.modal textarea{border:1px solid var(--line);background:#fff;border-radius:7px;outline:none;width:100%;margin-top:5px;padding:9px;font-size:11px;display:block}.modal textarea{resize:vertical;height:78px}.modal>footer{border-top:1px solid var(--line);justify-content:flex-end;gap:7px;padding:12px 18px;display:flex}.modal-summary{background:#f3f6f4;border-radius:7px;margin:14px 18px;padding:11px}.modal-summary b,.modal-summary p,.modal-summary span{display:block}.modal-summary b{text-transform:uppercase;letter-spacing:.04em;font-size:10px}.modal-summary p{margin:5px 0;font-size:11px}.modal-summary span{color:var(--muted);font-size:10px}.candidate-list{padding:8px 18px}.candidate-list>button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:7px;align-items:center;gap:9px;width:100%;min-height:58px;margin:6px 0;padding:8px;display:flex}.candidate-list>button.active{border-color:var(--ever);background:#f3f7f4}.candidate-list p{flex-direction:column;flex:1;gap:2px;margin:0;display:flex}.candidate-list b{font-size:11px}.candidate-list small{color:var(--muted);font-size:10px}.candidate-list .load-cell{width:130px}.workflow-progress{gap:5px;padding:12px 18px;display:flex;overflow:auto}.workflow-progress button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:7px;min-width:100px;min-height:60px;padding:7px}.workflow-progress button.active{border-color:var(--ever);background:#f3f7f4}.workflow-progress button.complete{background:var(--good-bg)}.workflow-progress button>span{background:#e6ebe8;border-radius:50%;place-items:center;width:20px;height:20px;font-size:9px;display:grid}.workflow-progress button.complete>span{background:var(--good);color:#fff}.workflow-progress p{flex-direction:column;gap:2px;margin:5px 0 0;display:flex}.workflow-progress b{font-size:9px}.workflow-progress small{color:var(--muted);font-size:8px}.workflow-panel{background:#f6f8f6;border-radius:8px;margin:0 18px 14px;padding:13px}.workflow-panel>span{color:var(--green);text-transform:uppercase;letter-spacing:.05em;font-size:9px}.workflow-panel h3{margin:5px 0;font-size:13px}.workflow-panel>p{color:var(--muted);margin:0;font-size:11px;line-height:1.5}.workflow-panel label{margin:10px 0 0}.toast{z-index:120;background:var(--ever);color:#fff;border-left:3px solid var(--gold);opacity:0;border-radius:8px;align-items:center;gap:9px;width:min(430px,100vw - 28px);padding:11px 12px;transition:all .23s;display:flex;position:fixed;bottom:18px;right:18px;transform:translateY(140%);box-shadow:0 18px 45px #10271a54}.toast.show{opacity:1;transform:translateY(0)}.toast>span{background:#ffffff18;border-radius:50%;place-items:center;width:21px;height:21px;font-size:9px;display:grid}.toast p{flex:1;margin:0;font-size:11px;line-height:1.4}.toast button{color:#fff;background:0 0;border:0;font-size:16px}.scrim{display:none}.entry{background:radial-gradient(circle at 50% 38%,#fff 0,#f5f2ed 46%,#e9ece8 100%);flex-direction:column;justify-content:center;align-items:center;min-height:100vh;margin:0;padding:24px;display:flex}.entry-brand{align-items:center;gap:10px;display:flex;position:absolute;top:30px;left:36px}.entry-brand>span{border:1px solid var(--ever);width:35px;height:35px;color:var(--ever);border-radius:8px;place-items:center;font-size:11px;font-weight:500;display:grid}.entry-brand>div{flex-direction:column;display:flex}.entry-brand b{color:var(--ever);font-size:13px}.entry-brand small{color:var(--muted);font-size:10px}.role-card{border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:auto 1fr auto;align-items:center;gap:20px;width:min(590px,100%);min-height:180px;padding:27px;display:grid;box-shadow:0 20px 60px #1e3d2812}.role-icon{background:var(--ever);color:#fff;border-radius:14px;place-items:center;width:64px;height:64px;font-size:16px;font-weight:500;display:grid}.role-card>div:nth-child(2)>span{text-transform:uppercase;letter-spacing:.08em;color:var(--green);font-size:10px;font-weight:500}.role-card h1{color:var(--ever);margin:6px 0;font-size:18px;font-weight:500}.role-card p{color:var(--muted);margin:0;font-size:12px}.entry-note{color:var(--muted);margin-top:18px;font-size:10px}.pipeline button.active{border-color:var(--ever);box-shadow:inset 0 -2px var(--ever);background:#edf4ef}@media (width<=1250px){.kpis{grid-template-columns:repeat(3,1fr)}.workload-grid{grid-template-columns:1fr 1fr}.pipeline{grid-template-columns:repeat(4,1fr)}.household-summary{grid-template-columns:repeat(3,1fr)}}@media (width<=980px){.sidebar{width:220px}main{margin-left:220px}.dashboard-grid,.detail-grid,.operational-detail,.queue-detail-layout{grid-template-columns:1fr}.detail-grid .wide,.operational-detail .wide{grid-column:auto}.workload-grid{grid-template-columns:1fr}.report-grid{grid-template-columns:1fr 1fr}.settings-grid{grid-template-columns:1fr}.state-card{grid-column:auto}.state-card>div{grid-template-columns:1fr 1fr}.detail-kpis,.goal-ops{grid-template-columns:repeat(3,1fr)}}@media (width<=720px){.sidebar{width:260px;transition:all .2s;transform:translate(-100%)}.menu-open .sidebar{transform:translate(0)}.menu-open .scrim{z-index:35;background:#0b2116a1;display:block;position:fixed;inset:0}main{margin-left:0}.mobile,.brand>button{display:block}.topbar{height:58px;padding:0 11px}.top-title span,.search input,.search kbd{display:none}.top-title{min-width:0}.search{justify-content:center;max-width:34px;margin-left:auto;padding:0}.content{padding:18px 11px 45px}.page-head{align-items:flex-start}.page-head>.button{display:none}.kpis{grid-template-columns:1fr 1fr}.report-grid{grid-template-columns:1fr}.assignment-summary,.escalation-summary,.pipeline,.household-summary{grid-template-columns:1fr 1fr}.detail-header{grid-template-columns:auto 1fr auto}.detail-header-actions{grid-column:1/-1;justify-content:flex-end}.role-card{grid-template-columns:auto 1fr}.role-card>.button{grid-column:1/-1}.comparison>button{grid-template-columns:100px 1fr 40px}.comparison small{display:none}.queue-toolbar{flex-wrap:wrap}.queue-count{margin-left:0}.state-card>div{grid-template-columns:1fr}.entry-brand{top:20px;left:20px}}@media (width<=460px){.kpis,.detail-kpis,.household-summary,.assignment-summary,.escalation-summary{grid-template-columns:1fr}.status-grid,.goal-ops{grid-template-columns:1fr 1fr}.page-label em,.profile>span{display:none}.role-card{text-align:center;grid-template-columns:1fr}.role-icon{margin:auto}.role-card>.button{grid-column:auto}.entry-brand{margin-bottom:35px;position:static}.detail-header{grid-template-columns:1fr}.detail-header>button{text-align:left}.detail-facts{grid-template-columns:1fr}.detail-facts>div:nth-child(odd){padding-right:0}.modal-wrap{padding:7px}}.search{position:relative}.search-results,.notifications{z-index:90;border:1px solid var(--line);background:#fff;border-radius:9px;position:absolute;top:44px;overflow:hidden;box-shadow:0 18px 45px #10271a2b}.search-results{min-width:360px;padding:6px;left:0;right:0}.search-results>small{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;padding:7px 9px;font-size:9px;display:block}.search-results>button{text-align:left;background:#fff;border:0;border-radius:6px;flex-direction:column;gap:2px;width:100%;padding:8px 9px;display:flex}.search-results>button:hover{background:#f3f6f4}.search-results b{font-size:11px}.search-results span,.search-results p{color:var(--muted);font-size:10px}.notifications{width:360px;top:54px;right:54px}.notifications .section-head{min-height:54px}.notifications>button{border:0;border-top:1px solid var(--line);text-align:left;background:#fff;align-items:center;gap:9px;width:100%;min-height:56px;padding:9px 12px;display:flex}.notifications>button p{flex-direction:column;gap:2px;margin:0;display:flex}.notifications>button b{font-size:11px}.notifications>button small{color:var(--muted);font-size:9px}.pager{border-top:1px solid var(--line);justify-content:flex-end;align-items:center;gap:5px;min-height:50px;padding:8px 13px;display:flex}.pager>span{color:var(--muted);margin-right:auto;font-size:10px}.pager label{color:var(--muted);margin-right:8px;font-size:10px}.pager select,.pager button{border:1px solid var(--line);background:#fff;border-radius:6px;height:29px;font-size:10px}.pager select{margin-left:4px;padding:0 6px}.pager button{padding:0 9px}.pager button.active{background:var(--ever);color:#fff;border-color:var(--ever)}.pager button:disabled{opacity:.4}.check{background:#fff;border:1px solid #b9c5bd;border-radius:4px;place-items:center;width:18px;height:18px;padding:0;font-size:10px;display:grid}.check.checked{background:var(--ever);border-color:var(--ever);color:#fff}.view-switch{justify-content:flex-end;gap:6px;margin-bottom:10px;display:flex}.director-navigator-table .thead,.director-navigator-table .trow{grid-template-columns:26px 1.2fr 1fr .85fr 1fr .6fr .55fr .55fr 1fr .75fr .55fr;min-width:1380px}.director-household-table .thead,.director-household-table .trow{grid-template-columns:26px 1.15fr 1fr 1fr .8fr .55fr .55fr 1.05fr .7fr .9fr .55fr;min-width:1400px}.operations-table .thead,.operations-table .trow{grid-template-columns:26px .65fr 1.05fr 1.45fr .8fr .9fr .9fr 1.05fr .7fr .75fr .55fr;min-width:1420px}.operations-table .thead>span:first-child:nth-last-child(10),.operations-table .trow>span:first-child:nth-last-child(10){display:none}.assignment-table .thead,.assignment-table .trow{grid-template-columns:1.05fr .85fr .9fr .7fr 1fr .8fr .75fr .55fr 1fr .7fr .55fr;min-width:1400px}.permission-table .thead,.permission-table .trow{grid-template-columns:1.2fr 1fr .8fr .75fr 1.15fr .8fr .75fr .55fr;min-width:1150px}.trow{cursor:pointer}.trow>span:last-child button{color:var(--ever);background:0 0;border:0;font-size:10px;font-weight:500}.trow em,.compact-list em{color:var(--ever);font-size:10px;font-style:normal}.org-view{min-height:620px}.org-level{flex-direction:column;align-items:center;gap:8px;padding:22px;display:flex}.org-level>div{flex-direction:column;align-items:center;gap:8px;display:flex}.org-level button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:9px;grid-template-columns:34px 1fr;column-gap:9px;min-width:240px;min-height:76px;padding:10px;display:grid}.org-level button .avatar{grid-row:1/4}.org-level button b{font-size:11px}.org-level button span,.org-level button small{color:var(--muted);font-size:10px}.org-level>i,.org-level>div>i{color:var(--green);font-style:normal}.org-children{flex-wrap:wrap;justify-content:center;flex-direction:row!important;display:flex!important}.org-children button{min-width:205px}.workload-card{border:1px solid var(--line);box-shadow:var(--shadow);text-align:left;background:#fff;border-radius:9px;padding:0;overflow:hidden}.workload-card>div{border-top:1px solid var(--line);grid-template-columns:repeat(3,1fr);display:grid}.workload-card>div>span{border-right:1px solid var(--line);border-bottom:1px solid var(--line);min-height:54px;color:var(--muted);flex-direction:column;gap:4px;padding:8px;font-size:9px;display:flex}.workload-card>div>span b{color:var(--text);font-size:14px}.workload-card footer{color:var(--ever);font-size:10px}.household-modules{grid-template-columns:repeat(4,1fr);gap:8px;padding:12px;display:grid}.household-modules button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:8px;flex-direction:column;gap:4px;min-height:78px;padding:10px;display:flex}.household-modules button:hover{background:#fafcfb;border-color:#aebdb3}.household-modules span{color:var(--muted);font-size:10px}.household-modules b{font-size:12px}.household-modules em{color:var(--ever);margin-top:auto;font-size:9px;font-style:normal}.report-groups{grid-template-columns:1fr 1fr;gap:10px;display:grid}.report-groups article:last-child{grid-column:1/-1}.report-list button{border:0;border-top:1px solid var(--line);text-align:left;background:#fff;align-items:center;gap:9px;width:100%;min-height:55px;padding:9px 13px;display:flex}.report-list>button>span{width:27px;height:27px;color:var(--ever);background:#edf3ef;border-radius:7px;place-items:center;display:grid}.report-list p{flex-direction:column;flex:1;gap:2px;margin:0;display:flex}.report-list b{font-size:11px}.report-list small{color:var(--muted);font-size:10px}.report-list em{color:var(--ever);font-size:10px;font-style:normal}.workflow-map{grid-template-columns:repeat(6,1fr);gap:6px;margin-bottom:10px;display:grid}.workflow-map button{border:1px solid var(--line);text-align:left;background:#fff;border-radius:8px;min-height:68px;padding:9px;position:relative}.workflow-map button:after{content:"→";z-index:2;color:#95a199;position:absolute;top:24px;right:-8px}.workflow-map button:last-child:after{display:none}.workflow-map button.active{border-color:var(--ever);box-shadow:inset 0 -2px var(--ever)}.workflow-map button.complete{background:var(--good-bg)}.workflow-map span{background:#edf1ee;border-radius:50%;place-items:center;width:20px;height:20px;font-size:9px;display:grid}.workflow-map .complete span{background:var(--good);color:#fff}.workflow-map b{margin-top:6px;font-size:10px;display:block}.workflow-map.vertical{grid-template-columns:1fr;margin:0;padding:12px}.workflow-map.vertical button:after{content:"↓";top:auto;bottom:-10px;right:50%}.field-grid{grid-template-columns:1fr 1fr;gap:8px;margin-top:10px;display:grid}.field-grid label{margin:0!important}.field-grid input{border:1px solid var(--line);background:#fff;border-radius:7px;outline:none;width:100%;height:35px;margin-top:5px;padding:0 8px;font-size:11px}.boundary-callout .button{flex:none;margin-left:auto}@media (width<=1100px){.household-modules,.workflow-map{grid-template-columns:repeat(3,1fr)}.workflow-map button:after{display:none}}@media (width<=720px){.search-results{display:none}.notifications{width:calc(100vw - 16px);right:8px}.pager{flex-wrap:wrap;justify-content:flex-start}.pager>span{width:100%;margin:0}.household-modules{grid-template-columns:1fr 1fr}.report-groups{grid-template-columns:1fr}.report-groups article:last-child{grid-column:auto}.field-grid{grid-template-columns:1fr}.workflow-map{grid-template-columns:1fr 1fr}}:is(.operations-table:not(:has(.check)) .thead,.operations-table:not(:has(.check)) .trow){grid-template-columns:.65fr 1.05fr 1.45fr .8fr .9fr .9fr 1.05fr .7fr .75fr .55fr;min-width:1370px}:is(.operations-table:not(:has(.check)) .thead>span:first-child:nth-last-child(10),.operations-table:not(:has(.check)) .trow>span:first-child:nth-last-child(10)){display:block}